Give your whole team one place to manage every order and inquiry.
Make it easy for everyone in your print shop to handle inquiries, create orders and follow their progress, from the first conversation through production and delivery.
Orders and inquiries from the counter, phone, WhatsApp, online stores, partners and API integrations are all managed in one system. Every team member sees the information they need, knows what happens next and can continue exactly where someone else left off.
Different rules for different orders
Create different automations and business rules based on where an order came from, what it contains or who placed it.
An online order can move directly into production, while a counter order waits for customer approval and a partner order follows its own workflow.
Build the order system your shop needs
Create any statuses, dates and custom fields your business needs. Name them, arrange them and decide where they appear.
Track production stages, approval dates, artwork deadlines, delivery commitments or any other information that matters to your team.
The right view for every team member
Create different views for individual team members or departments. Choose which columns appear, apply filters and sorting, and save each view for later use.
Your sales team can focus on inquiries and quotes, the artwork team on orders waiting for files or approval, and the production team on jobs ready to be produced, all in the same system, with each person seeing what is relevant to them.
Assign every order to the right person
Assign team members to orders and jobs so everyone knows what they are responsible for.
Create notifications based on assignments, status changes, deadlines and other events, keeping the right people updated at the right time.
Track approval separately
See whether an order has been approved and exactly when the approval was received, regardless of its current workflow status.
Deadlines can be calculated from the approval date, giving your production team an accurate schedule from the moment the customer confirms the order.
Keep every order financially accurate
Prices, discounts and tax calculations are saved with the order.
If your pricing or tax settings change later, previous orders continue to show exactly what the customer was charged at the time.
Keep every conversation and file with the order
Internal comments, team mentions, notifications and artwork files stay attached to the relevant order.
When a customer places the same order again, duplicate the previous order into a new draft and update only what has changed.
Questions shops ask
What is the difference between an order and a job?
An order represents the customer's complete purchase. A job represents a specific piece of production work within that order, such as screen printing, embroidery or DTF.
One order can contain several jobs that move through production separately.
Can we create our own statuses and fields?
Yes. You can create custom statuses, dates and fields, choose their names and order, and adapt the system to your print shop's workflow.
Can different order sources follow different workflows?
Yes. Orders from the counter, online store, partners or API can follow different rules, statuses and automations.
Can we assign team members to orders?
Yes. Team members can be assigned to orders and jobs, with notifications triggered by assignments, status changes, deadlines or other events.
Can we create different views for different teams?
Yes. Each view can have its own columns, filters and sorting, and can be saved for an individual team member or department.
Can we update several orders at once?
Yes. Select multiple orders to change their status, assign them to a team member or perform other supported actions together.
Bring every order and inquiry into one clear workflow.
See how PrintBlocks helps your entire print shop team work together, from the first inquiry to final delivery.