Automate the work your team repeats every day.
When a customer approves an order, PrintBlocks can move it into production, send the customer a confirmation and notify the team member responsible, automatically.
Define what should happen, under which conditions and in what order. From then on, the system runs the process for you every time.
Choose what triggers the automation
An automation can start when an order changes status, a customer approves, a payment is received, a job is completed, a date arrives, inventory falls below a threshold or an order comes from a specific sales channel.
Every process starts at exactly the right moment.
Triggers from your integrations
Automations can also start when an event occurs in a system connected to PrintBlocks: a new order from an online store, a payment received in your accounting system or a delivery status update from your courier.
Custom triggers can also be created around your print shop's specific needs and workflows, allowing any important event to start the right automated actions.
Define what the system should do
Change a status, assign a team member, create a notification, send an email or WhatsApp message from a template, mark an order as approved, recalculate deadlines or create a purchase order.
Combine several actions in one automation and run them in the order you define.
Run each automation only when it applies
Add conditions based on the order source, store, partner, customer, order value, payment method, products or any other relevant information.
For example, send a specific message only for orders from one store, or require an additional approval process only for orders above a certain value.
Different automations for different sales channels
Orders from the counter, a Web2Print store, partners or API integrations do not have to follow the same process.
Create the triggers, conditions, notifications and actions that fit the way you want to handle orders from each channel.
Describe what you want and let PrintBlocks draft it
Write what you want to happen in a simple sentence, and PrintBlocks will suggest the appropriate trigger, conditions and actions using the statuses, team members and templates already available in your system.
Nothing is activated without your approval. Review the draft, make any changes and decide when to save and enable it.
Automation examples
- When a customer approves an orderMove it into production and send a confirmation email.
- When a job is printedMove the order to packing.
- When inventory falls below a set quantityCreate a purchase order.
- When an order shipsSend the customer a tracking link.
- When a quote remains unapproved for three daysSend a reminder.
- When payment is receivedIssue a document in the connected accounting system.
- When an order is assigned to a team memberSend them a notification.
- When the courier marks a delivery as completedUpdate the order as completed.
Questions shops ask
What does an automation include?
Each automation includes a trigger that starts it, conditions that determine when it should run, and one or more actions for the system to perform.
Can different order sources have different automations?
Yes. You can create different triggers, conditions and actions for orders from the counter, online stores, partners or API integrations.
Can an integration trigger an automation?
Yes. Events in systems connected to PrintBlocks can be used as automation triggers. Custom triggers can also be created around your print shop's specific requirements.
Can two automations run from the same trigger?
Yes. Multiple automations can start from the same trigger, and each one runs only when its own conditions are met.
What happens if an automation does not work as planned?
You can edit, disable or update it. Automations created from a written description remain drafts until you review and activate them.
Can automations send messages to customers and team members?
Yes. Automations can send emails, WhatsApp messages and internal notifications using your templates and the triggers and conditions you define.
Let PrintBlocks handle the repetitive work.
See how PrintBlocks automations can save your team time, reduce mistakes and keep every order moving.